Delivery Info

At I Want a Massage Wand, we trust Royal Mail to handle your deliveries with care. Your order will arrive in plain, discreet packaging, delivered straight to your door. Below, you'll find details on our delivery costs and options. 

Please note that we only deliver to the UK.

Orders placed by 11am Monday to Friday will be dispatched the same day. 

Orders placed on a weekend day or Bank Holiday will be dispatched the next working day.

Standard Delivery (FREE when you spend £50+)

  • Royal Mail Tracked 48 - delivered in 2-3 working days: £3.95, or free when you spend £50+

Express Delivery

  • Royal Mail Tracked 24 - delivered in 1-2 working days: £5.95

Premium Delivery

  • Royal Mail Special delivery - order before 11am for next day delivery before 1pm: £7.95

Please double-check that your delivery address and contact details are correct before placing your order as we aren’t responsible for delivery failures that result from customer errors. 

If you think you’ve made a mistake, such as entering the wrong address, please email us as soon as possible at wands@with-pleasure.com and hopefully we will be able to help.

 

Delivery FAQs

 

Can I track my order?

Of course! Once your order has been dispatched, we’ll email you a tracking number so you can check on your delivery’s progress via the Royal Mail tracking app on their website.

What if I’m out when the postie brings my order?

Your postie will either find a safe place to leave your delivery, or they’ll pop a card through your letterbox telling you how to retrieve it (usually at your local sorting office). 

What is your returns policy?

If you change your mind about your order you can return your item to us up to 30 days after purchase, provided the item is unopened and has the original packaging intact. We cannot accept returns otherwise, and especially if the item has been used.

Find out more about our returns policy here.